RETURNS AND CANCELLATIONS
If you are not satisfied with your purchase, or simply change your mind, then you can return your item of jewellery. Please read the return policy and instructions in this document.
I. Refund Returns - You must request a Returns Number within 7 days of receiving the item and return the item to us in its original condition within 14 days of receipt of goods. Please follow the return of goods guidelines.
II. Refunds will be issued within 14 days of Cabinet Studios Ltd receiving your return and all refunds of undamaged and unworn products that have been correctly returned will be credited to the customer via the original method of purchase.
III. Exchange and credit notes - Please return your purchase within 21 days of receipt for an exchange or credit note.
IV. We cannot issue a refund or exchange on items that are incomplete, damaged or in an otherwise used condition.
V. We are unable to refund or exchange any earrings purchased on our online boutique due to hygiene.
VI. No returns can be offered on one off or bespoke piece.
VII. Credit notes are issued in the name of the cardholder and are valid for 12 months. You can redeem a credit note against all full price and sale items on www.cabinetjewellery.com
VIII. Cabinet Studios ltd will not refund the original postage costs with the exception that an item is faulty upon receipt.
IX. Returns received outside of the above stated timelines are accepted at the discretion of Cabinet Studios Ltd.
Return of goods:
Contact us via email to request a Return Number within 7 days of receiving the item.
I. Fill out the detachable Returns Form that was included with your delivery. If you no longer have this form, then please request a copy along with your Return Number.
II. Securely package your item/s in its original box.
III. On the outside of the packaging, please clearly write the Cabinet Studios Ltd address below:
Cabinet Jewellery, Chimney Cottage, Brampford Speke, Exeter, Devon, EX5 5HG, UK
IV. Return the item to us via a secure, traceable service. If you are in the UK,